India Post Payments Bank Wins Top Honour for Digital Payments
In a landmark recognition of its contribution to digital financial inclusion, India Post Payments Bank (IPPB) has been awarded the Digital Payments Award 2024–25 by the Ministry of Finance. The award was presented by Finance Minister Nirmala Sitharaman and Minister of State for Finance Pankaj Chaudhary at a ceremony in New Delhi, and received by R. Viswesvaran (MD & CEO) and Gursharan Rai Bansal (CGM & CSMO) of IPPB.
According to the Department of Financial Services (DFS), IPPB ranked first among all payments banks in the national performance index for FY 2024–25, with a special mention for its FY 2023–24 performance. This accolade highlights the bank’s expanding role in bringing secure, digital financial services to underserved regions across India.
Founded in 2018 under the Department of Posts, IPPB is a fully government-owned entity operating under the Ministry of Communications. It leverages India’s vast postal network with over 1.65 lakh post offices—primarily in rural areas—and a field force of 2 lakh postal employees, to deliver doorstep banking services.
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With a robust digital infrastructure rooted in the India Stack, IPPB offers paperless and presence-less banking in 13 Indian languages, serving over 11 crore customers in 5.5 lakh villages and towns. Its tech-led model has enabled seamless Aadhaar-enabled payments, mobile banking, and financial literacy initiatives at the grassroots level.
R. Viswesvaran, MD & CEO of IPPB, said “This award reflects our commitment to making digital banking inclusive, secure, and accessible to every Indian. We are honoured by this recognition and remain focused on serving the last mile through innovation and trust.”
The recognition further cements IPPB’s role in India’s digital transformation journey, particularly in bridging the urban-rural divide in banking and supporting the government’s vision for a cash-light, digitally empowered economy.
Disclaimer: This post is for general informational purposes only. It does not constitute financial advice. Please consult a qualified professional before making financial decisions.
